Due to the nature of our products, we do not accept returns on food items. This is to ensure the safety, freshness, and quality of everything we sell.

That said, your satisfaction matters. If your order arrives:

Damaged*

Incorrect

Missing items

Please contact us within 7 days of delivery at thegreatcanadianpantry@gmail.com with your order number and a photo of the issue. We’ll do our best to make it right.

*please note that items such as candy, chocolate bars, certain drinks or jams may get altered due to humidity or high temperature so please consider this aspect carefully before placing an order.

❓Have Questions?

Reach out anytime at thegreatcanadianpantry@gmail.com. We’re always happy to help!